Job Description

Student Gallery Attendant, The Harry Ransom Center Monitor and assist with security of the Harry Ransom Center's public exhibition space and provide a positive visitor experience. Provide friendly, quality information and orientation to visitors during hours of operation and special events. Responsibilities: Assist in the security of the Ransom Center by monitoring and protecting the collection, visitors, galleries, and grounds. Provide clear guidance, direction, and information to ensure that all visitors have a positive experience and adhere to museum policies. Follow security procedures to assist in the opening and closing of the galleries. Perform interior patrols of galleries during public hours and maintain order in assigned areas, including monitoring access and egress points of the galleries. Actively participate in training programs to improve knowledge of the museum, security best practices, and customer service skills. Document and report observed physical interactions with works of art by visitors. Report any missing, damaged objects, or unusual conditions to supervisor. Report any irregularities pertaining to building operations, safety or fire hazards during patrol of premises. Provide excellent customer service and maintain a courteous and friendly manner. Provide knowledge of museum exhibitions, events, and the surrounding area to visitors. Serve as initial responder in the event of an emergency, know evacuation procedures and routes, and contacting a supervisor when appropriate. Act in a calm and decisive manner when assisting in the evacuation of the public and staff from the building, during fire alarms or other emergencies. Required Qualifications Students must be enrolled at the University of Texas at Austin Strong communication and observation skills Ability to work both independently and collaboratively Detail-oriented with strong organizational and time-management abilities Salary Range $16.00 per hour Working Conditions Required to perform foot patrols of interior exhibition gallery space for periods of up to 13 hours per week. Work Shift During hours when gallery is open. Gallery hours are currently TuesdayFriday from 10 a.m. to 5 p.m., and SaturdaySunday from noon to 5 p.m. Required Materials Resume/CV 3 work references with their contact information Letter of interest

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